Contact information
Last updated: April 22, 2026
If you need assistance, our customer support team is available to help. Whether you have questions about a recent order, need product information, want clarification on our store policies, or wish to share feedback, we are here to provide clear and responsive support.
We assist with:
- Order and shipping enquiries, including delivery status and tracking.
- Product information, sizing, and care guidance.
- Returns, exchanges, and refunds.
- Explanations of our policies and purchasing procedures.
- Feedback and suggestions to help us improve.
Contact Details
Customer Service Hours:
Monday to Friday, 9:00 AM to 9:00 PM (EST)
Email: support@cultofmode.com
Phone: +1 307 289 3475
We aim to respond to all enquiries within 24 hours. You can also reach out through our Contact Form.
Business Information
Cult of Mode is owned and operated by Effelin, a company registered in the Netherlands.
Chamber of Commerce (KvK): 96629975
Registered Address: Bansingel 57, 4731VP Oudenbosch, Netherlands
